Canadian Laws Compliance
Data Rectification
If your account data is inaccurate, update or correct it using the link below.
Data Portability
You can use the links below to download all the data we store and use for a better experience in our store.
Access to Personal Data
You can use the link below to request a report which will contain all personal information that we store for you. We will respond within 45 days.
Right to be Forgotten
Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.
Right to file a Complaint
If you believe your privacy rights under PIPEDA or provincial law have been violated, you can contact our Privacy Officer or file a complaint with the Privacy Commissioner of Canada or your provincial authority.
Withdrawing Consent
You can withdraw your consent to data processing at any time. Contact us at tastelab.73@gmail.com
Quebec's Law 25 Data Portability
Quebec residents have the right to request a copy of their data in a portable format under Law 25.
Do you have any questions?
FAQ PAGE
Where are your products produced?
All our products come from selected producers in Italy, with particular attention to Calabrian excellence and DOP and IGP certifications that guarantee origin and quality.
What do DOP and IGP mean?
DOP (Protected Designation of Origin) and IGP (Protected Geographical Indication) are European certifications that guarantee that the product is linked to a specific territory and produced according to rigorous specifications.
What payment methods do you accept?
We accept credit and debit cards (Visa, Mastercard), PayPal, and Shop Pay. All payments are protected by SSL encryption.
How long does it take to receive my order?
Delivery generally takes place within 3-5 business days in Italy. For shipments to other European countries, times may vary.
How are food products shipped?
Products are carefully packaged to ensure their integrity during transport. For products requiring temperature control, we use insulated packaging.
Can I return a product?
Yes, we accept returns within 14 days of purchase for unopened products in perfect condition. Returns for perishable food products are not possible for hygiene reasons.
Are your products suitable for people with food intolerances?
Each product lists allergens on the label. We recommend consulting the product information sheet for detailed information on ingredients and allergens.
Can I buy your products in a physical store?
Yes, you can find us in Reggio Calabria. Visit our Store Locator page for the latest address and hours.